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Downloadable Policies, Procedures, Clinical Protocols and Job Descriptions



downloadable P&P


Thousands of policies, procedures, job descriptions and clinical protocols available

Purchase and download individual policies, procedures, job descriptions and clinical protocols from our industry-leading Heaton Resources Policy and Procedure Manuals.

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Downloadable Documents

Convenient Solutions for:

  • Filling gaps in your existing policies and procedures
  • Updating your P & Ps to reflect regulatory changes
  • Defining the responsibilities of a staff position
  • Developing a multidisciplinary care process for a complex clinical condition
downloadable policies for long-term care

Quickly Find Documents - Search Box

Use the Search Box (located below) which is designed to search for online documents only.


Search by entering:

  • Name of Document 
  • Care Topic
downloadable policies for long-term care

Quickly Find Documents - Shop By

Shop By (below left) provides a variety of options for sorting and selecting the online documents:

  • Source Manual 
  • Care Topic 
  • Product Type 
    • Policy
    • Procedure
    • Job Description
    • Clinical Protocol
downloadable policies for long-term care

Purchase multiple documents and achieve discount pricing   


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    Conditions of Purchase

    The product you are adding to your cart is non-returnable and non-refundable.   If you would like additional information about this product before making a purchase, please contact MED-PASS customer service at 800-438-8884.

    For manuals or other products which are protected by copyright, some can be previewed before purchasing.  To determine if a product is eligible for preview, look for the Preview link on the product page of this web site or contact MED-PASS customer service.

    Additionally, due to the proprietary nature of manuals and other intellectual works protected by copyright, such protected products are provided for use only in and by a single location or facility.  By purchasing such a product, you agree that you will not copy, transfer, or otherwise make the product available for use by any person or system except for those required to perform the operating and business functions within the single location or facility the product was purchased for.  You further agree that should additional copies or licensing be desired, an additional fee for each facility is due, and you will contact MED-PASS, Inc. to arrange for payment for such copies or licenses.

    If you agree to the non-returnable and non-refundable conditions of this product and to any applicable copyright, and wish to continue with your purchase, please confirm by selecting the "I Agree" button below.