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MED-PASS:  The Fine Art of Document Design

The MED-PASS warehouse will be closed Friday, October 28, due to inventory. Orders received by 3 pm ET on Thursday, October 27, will ship as usual. All other orders will ship on Monday, October 31. We apologize for the delay.

Policy and Procedure Manuals

Heaton Resources Policy and Procedure Manuals are written and designed specifically for Long Term Care to offer facilities a foundation for achieving operational and clinical continuity as well as regulatory compliance.

The manuals are organized by operational areas within the care facility. Click on a category title to see individual manuals in that operational area.

If you are unable to find a product by category, we suggest you try the Search field above or contact MED-PASS customer service at 800-438-8884.

Note: The Operational Policy and Procedure Manual for Long-Term Care (OPPM - item # H50085) is the core manual from which many of the other manuals were developed.

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Heaton Resources Video


View a web video presentation of the Heaton Resources Policy and Procedure Manuals

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Request a free Product Catalog – click here.